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Crumble Pakistan

Case study · Bakery

13 branches and 450+ users on one centralised system

A full ERP rollout across 13 retail and manufacturing branches for a fast-scaling bakery brand, with every process on one secure system from the central bakery to the storefront.

Branches
13
Sector
Bakery
Location
Pakistan
Platform
Wizmen Oracle ERP

Overview

Crumble Pakistan is a fast-scaling bakery brand that bakes centrally and sells through a growing chain of retail branches. Growth at that pace strains every process at once: production has to keep up with sales, each new branch adds another set of numbers, and finance has to close the books on all of it. Crumble chose Wizmen to bring 13 branches and more than 450 users onto one centralised, secure system, standardising every process from the central bakery to the retail counter.

01The challenge

Growing faster than the numbers could follow

Each new branch made the business bigger and the picture blurrier. Management needed to see every branch on its own terms, and production needed to answer to sales.

  • 01

    Profit and loss arrived as one blended corporate summary, hiding which branches were earning and which were not.

  • 02

    Ingredient consumption, baking output and sales trends were spread across separate reports, never on one screen.

  • 03

    Bank entries were matched by hand, keeping a second ledger alive and slowing every external audit.

  • 04

    Raw-material use at the central bakery could not be reconciled against what the branches actually sold.

02Our approach

One standard, rolled out branch by branch

We set the standard once at the centre, then brought each branch onto it, so every new location joined a process that was already working.

  1. 01

    A common core

    Chart of accounts, item master, recipes and user roles were defined centrally, so all 13 branches and 450+ users work from the same structure.

  2. 02

    Central production

    The central bakery records raw-material consumption and output for every batch, and supplies the branches through tracked transfers.

  3. 03

    Branches as profit centres

    Each retail and manufacturing branch was set up as its own profit centre, producing an independent profit and loss statement.

  4. 04

    Finance without the second ledger

    Automated bank reconciliation and a single executive dashboard completed the rollout, giving finance and leadership one source of truth.

03The solution

From the central bakery to the storefront

The deployment is built on Wizmen’s Restaurant Management System, running on the Wizmen Oracle ERP backbone.

Production

  • Central production
  • Recipes & ingredients
  • Yield tracking
  • Branch transfers

Retail

  • Point of sale
  • Branch inventory
  • Daily sales closing
  • Multi-branch control

Insight

  • Executive dashboard
  • Branch-wise P&L
  • Consumption reports
  • Sales trends

Finance

  • Bank reconciliation
  • Cash management
  • General ledger
  • Audit trail

Built on Restaurant Management System

Explore the platform

04The outcome

Every branch, clearly accounted for

Crumble now runs its whole operation on one system, and sees each branch on its own terms.

Branches
13
Users
450+
Branch P&Ls
13
Executive dashboard
1
  • 13 P&Ls, not one

    Every branch produces its own accurate profit and loss statement in place of a single blended corporate summary.

  • One-page executive dashboard

    Daily ingredient consumption, baking output and sales trends are visible in real time on a single page.

  • Bank reconciliation, automated

    System entries are matched against bank statements automatically, ending dual-ledger dependencies and simplifying external audits.

  • True yield visibility

    The central production module reconciles raw-material consumption against daily retail sales, eliminating production discrepancies.

13

Branches

A brand that grows this fast needs a system that is ready for the next branch before it opens. That is what we built.

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