Terms & Conditions

This website is operated by Wiz Men Software (“Wizmen”, “we”, “us” or “our”), a software company based at 358 K2 Wapda Town, Lahore, Punjab, Pakistan.

By using this website, requesting a demo, starting a trial or buying any of our products or services, you agree to these Terms & Conditions. If you are acting on behalf of a company or other organisation, you confirm that you are authorised to accept these terms for it.

If you do not agree with these terms, please do not use the website or our services.

Wizmen provides business software and related services, including:

• Wizmen Oracle ERP and its industry editions
• Accmen ERP Products delivered as cloud software (SaaS)
• Mobile applications, including POS, order-taking, trading and warehouse apps
• Custom web and mobile development, implementation, training, hosting, and maintenance & support plans

Product descriptions, features, screenshots and examples on this website are for general information. They are not an offer, and the exact scope of what you receive is set out in your proposal, order form or agreement.

Quotations are valid for the period stated on them, or 30 days if no period is stated. An order is binding only once we confirm it in writing or both parties sign an agreement.

Where you have a signed licence agreement, subscription agreement, statement of work or order form with us, that document governs the products and services it covers. If it conflicts with these terms, the signed document prevails.

Demos and trial access are provided free of charge, for evaluation only and for a limited period. Trial environments may be reset or removed when the trial ends, and you should not rely on them to store live business data.

Trial and demo access is provided “as is”, without any service level or warranty.

Our software is licensed, not sold. Subject to payment and to your agreement, we grant you a non-exclusive, non-transferable right to use the software for your internal business purposes, for the users, branches, modules and term you have purchased.

Unless your agreement allows it, you may not:

• copy, modify, reverse engineer, decompile or create derivative works of the software
• resell, sublicense, rent or provide the software to third parties, or use it to run a competing service
• share user accounts, exceed your licensed user or branch limits, or bypass any technical limits
• use the software for any unlawful purpose or in breach of any applicable regulation

Fees, billing frequency and payment terms are as set out in your quotation, invoice or agreement. Unless stated otherwise, invoices are payable within 15 days of issue, and prices exclude applicable taxes, which are charged at the prevailing rate.

Subscriptions renew automatically for the same term unless either party gives notice before the renewal date, as described in your agreement. If payment is overdue, we may suspend access after giving you reasonable notice.

You own the business data you enter into our software (“Customer Data”). You grant us permission to host, process and back it up only as needed to provide, secure and support the services.

We keep Customer Data and any other confidential information you share with us confidential, and we do not sell it. Our staff and subcontractors access it only when needed to deliver support or services, under confidentiality obligations.

When your subscription ends, you may request an export of your Customer Data within 30 days, after which we may delete it in line with our retention practices. How we handle personal data is explained in our Privacy Policy.

Some of our products include AI-powered reporting, analytics and automation. These features are designed to assist your team, and their output is generated from your data and the instructions you give.

AI output can be incomplete or inaccurate. You are responsible for reviewing reports, insights and automated actions before relying on them for financial, legal, operational or other important decisions.

AI features may be added, improved or changed over time as the technology develops. Where we use third-party AI providers, we do so under terms that keep your data confidential and do not permit it to be used to train their public models.

Support is provided according to the plan you purchase. Our standard support hours are Monday to Friday, 9 AM – 6 PM Pakistan Standard Time, with emergency support available 24/7 where your plan includes it.

We aim to keep our cloud services available at all times, but cannot guarantee uninterrupted service. Planned maintenance is scheduled outside business hours wherever possible and notified in advance.

All rights in our software, documentation, website content, designs and trade marks — including the Wizmen and Accmen names and logos — belong to us or our licensors. Nothing in these terms transfers ownership of them to you.

Customer names and logos shown on this website belong to their respective owners and are displayed to show that they use our software.

If you send us suggestions or feedback, we may use them to improve our products without any obligation to you.

You may browse the website and share links to it. You must not:

• attempt to gain unauthorised access to the website, our servers or any connected system
• introduce malware or carry out any activity that could damage, overload or impair the website
• scrape, harvest or copy content or data in bulk, except by search engines for indexing
• submit false, misleading or unlawful information through our forms

The website may link to third-party sites. We are not responsible for their content or practices.

We will provide our services with reasonable skill and care. Any specific warranties for a product or service are set out in your agreement.

Except as stated there, and to the extent permitted by law, the website and our software are provided without any other warranties, express or implied, including warranties of fitness for a particular purpose or that the software will be error-free.

To the extent permitted by law, we are not liable for any indirect or consequential loss, or for loss of profits, revenue, business, goodwill or data arising from your use of the website or our services.

Our total liability in connection with any product or service is limited to the fees you paid us for it in the 12 months before the event giving rise to the claim.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited by law.

Either party may end an agreement as described in that agreement. We may suspend or end your access if you materially breach these terms or your agreement and do not put it right within 14 days of our notice, or immediately where the breach threatens the security of our systems or other customers.

Sections that by their nature should continue — including confidentiality, intellectual property, payment of outstanding fees and limitation of liability — survive termination.

These terms are governed by the laws of the Islamic Republic of Pakistan. We will always try to resolve any concern amicably first, so please contact us before taking formal action.

Any dispute that cannot be resolved amicably is subject to the exclusive jurisdiction of the courts at Lahore, Pakistan.

If you are a consumer in the European Union, the European Economic Area or the United Kingdom, you also benefit from the mandatory protections of the law of your country of residence, and nothing in these terms affects those rights.

We may update these terms from time to time. The current version is always published on this page, with the date it was last updated. Changes do not affect agreements already signed, unless both parties agree.

If any part of these terms is found to be unenforceable, the rest remains in effect.

Questions about these terms can be sent to info@wizmen.net, or by post to Wiz Men Software, 358 K2 Wapda Town, Lahore, Punjab, Pakistan. You can also call us on +92-3130660206.